COVID Center
Header image

COVID-19 Update Center

Health & Safety – Updated September 1, 2021

In consultation with public health officials and coalition with many SE Wisconsin cultural organizations, Milwaukee Repertory Theater will require all audience members ages 12 and older be either fully vaccinated or provide proof of a negative COVID-19 test taken within 72 hours of your performance date. In addition, all patrons regardless of vaccination status will be required to wear masks throughout their time in our building.

  • Vaccination Status: “Fully vaccinated” with an FDA authorized vaccine means the performance date must be at least 14 days after the second dose of a two-dose COVID-19 vaccine, or at least 14 days after a single-dose vaccine.
  • Proof of Vaccination: Proof of vaccination includes: physical vaccination card, copy of vaccination card, or photo of vaccination card visibly showing the entire front of the card with date(s) of vaccination and individual's name that matches the patron’s ID. Proof of vaccination must accompany a valid driver’s license, state-issued ID or school ID, if the patron is under 18.
  • Testing: To accommodate people with a medical condition or those with sincerely held religious beliefs that prevents vaccination, negative tests will be accepted for individuals without vaccination. Guests may provide proof of a negative COVID-19 test taken within 72 hours of the performance start time. Proof of negative test includes: printed negative test result or a digital negative test result that matches the patron’s ID. Tests must be issued by a medical provider or pharmacy. At home tests will not be accepted. Negative test must accompany a valid driver’s license, state-issued ID or school ID, if the patron is under 18.
  • Masking: All patrons will have to wear a mask that covers both mouth and nose throughout the performance and during their time in our building. Dinner guests in the Stackner Cabaret can remove their masks while eating but will be required to put them on for the performance. People purchasing concessions in our lobbies can lift up their masks to drink/eat but will be required to wear their masks otherwise. 
  • Student Performances: Vaccination and testing policy does not apply to student matinee performances. However, masks will be required by anyone attending a student matinee performance.

As of August 2021, 100% of Milwaukee Rep’s artists, staff and volunteers are fully vaccinated and in recent surveys, 95% of Milwaukee Rep patrons have reported being fully vaccinated as well.

Policies above are in effect as of September 1 and will be in effect until at least December 31, 2021. If any safety protocols change, patrons will be informed prior to their performance date.

We recognize this decision will be celebrated and criticized. We have no interest in the politics of COVID-19. We are laser focused on returning to live performance in a manner that keeps you, our staff/volunteers and artists safe.

WHY:

  • The unified policy is put in effect to protect the health and safety of audiences, actors and staff, as well as to ensure our venues can stay in business and live performances can continue throughout the city.
  • This unified safety policy follows guidance from local and national health experts and will be evaluated on a regular basis to ensure we’re in alignment with CDC guidelines.
  • Vaccination and testing requirements for patrons align with similar precautions taken by others in the performing arts industry across the country, including Broadway theaters in New York City and more than 65 venues within The League of Chicago Theaters that recently announced similar protocols.
  • This policy is made with the support of the City of Milwaukee Health Department and in alliance with organizations including Summerfest, The Pabst Theater Group, Milwaukee Film and the larger Milwaukee arts community.

Ticket Refunds

Due to changes in our health and safety protocols around COVID-19, we offered a one-time only opportunity to ask for a refund for our shows in the fall of 2021. As we have not yet determined what our protocols will be beyond December 31 we are not offering refunds for shows taking place January – June of 2022.

The time period for those refunds has now closed. If you have any questions please contact our Ticket Office at 414-224-9490.


The safety and well-being of our patrons, artists and staff is our top priority. As we prepare to welcome you back to Milwaukee Rep, please read about the measures we have put into place to make your experience as safe and touch free as possible.

Guidelines

  • We are asking any patron who is feeling ill to please stay home. Our staff and volunteers are expected to do the same.
  • In advance of your performance, you will receive an email with any updated guidelines in accordance with the CDC, State of Wisconsin and/or the City of Milwaukee.

New Cleaning Protocols

  • In addition to our standard cleaning process, we are increasing the cleaning frequency of all public spaces, including the theaters, lobby and restrooms. 
  • We are thoroughly disinfecting door handles, counters and all shared surfaces prior to, during and after every performance.
  • Touchless hand sanitizer stations are available throughout the building.
  • In our restrooms, our soap/water dispensers and toilet flushers are all now touchless.

HVAC

  • Our entire system has gone through a deep clean, which we will continue to do on a regular basis, and we have upgraded to the highest quality MERV filters. Additionally, we are pumping in the maximum amount of fresh air into our building before, during and after performances.

Tickets

  • We have implemented a fully digital ticketing system with contactless ticket scanning.

Money-Back Guarantee

  • As much as we are certain of our commitment to resume production, we know we are in uncertain times. Rest assured that if for any reason we must cancel performances we will honor your commitment to us by offering a full array of ticket exchange and refund options.